Account Settings & Privacy

Complete guide to managing your privacy settings and controlling what information you share on FindHM

9 min read Updated Jul 10, 2026 PDPA Compliant ISO 27001 Certified

Quick Actions

Privacy Score

87/100
Excellent Privacy
Profile Security
90%
Data Sharing
75%
Communication
95%

Data Usage

Profile Data2.3 MB
Messages1.7 MB
Photos15.4 MB
Total: 19.4 MB

Security Tips

Strong Password

Meets security requirements

Review App Permissions

Check data access

Regular Reviews

Review settings monthly

Need Help?

Our privacy team can help.

Your privacy and security are fundamental to the FindHM experience. This guide walks you through all available privacy controls, security settings, and account management options — plus your legal data rights under Singapore's PDPA.

Quick Tip: Review your privacy settings when you first join and periodically thereafter, as your preferences may change over time.

Accessing Account Settings

Your account settings can be accessed from multiple locations:

1

Via Main Navigation

Click your profile picture (top-right), then select "Account Settings".

2

From Profile Page

Visit your profile, click "Edit Profile", then the "Privacy" tab.

3

Mobile App

Tap the menu icon (☰) → "Settings" → "Privacy & Security".

Profile Privacy Controls

Control what information is visible on your public profile and who can see it:

Profile Visibility Options

Public Profile

Visible to all FindHM users

Contact Information

Matched users only

Lifestyle Details

Show detailed preferences

Photo Privacy Settings

  • Everyone: All users can view your photos
  • Verified Users Only: Only SingPass-verified users
  • Matched Users Only: Visible after mutual match
  • Premium Users Only: Visible to premium subscribers

Search & Discovery Visibility

Control how you appear in search results and recommendations:

Important: Reducing visibility may impact your matching potential.
Search Results

Let others find you via search

Smart Recommendations

Appear in AI recommendations

Active Badge

Show last active time

Communication Preferences

Manage who can contact you and how:

Who can message you?

Read Receipts

Show when read

Typing Indicators

Show when typing

Data Management & Export

Understand and control your data on FindHM:

Data Categories We Store

Profile Information

  • • Basic details, photos, descriptions
  • • Lifestyle & location preferences

Activity Data

  • • Search history, matching prefs
  • • Messages, property views

Technical Data

  • • Device info, IP addresses
  • • App usage analytics

Transaction Data

  • • Payment info, subscriptions
  • • Feature usage, billing

Data Export & Deletion

Security Settings

Enhance your account security with advanced protection features:

2FA

SMS or authenticator app

Password

Changed 45 days ago

Strength: Strong

SingPass

✓ Verified

Login Activity

iPhone 14 Pro
Singapore • 2 hrs ago
Active now
Chrome on Windows
Singapore • Yesterday
No other devices
Sessions older than 30 days are removed automatically

Notification Controls

Customize how and when you receive notifications:

Email Notifications

New Messages
Match Notifications
Weekly Summary
Marketing Updates

Push Notifications

Instant Messages
Property Alerts
Profile Views

Your Data Rights (PDPA) Legal Rights

Under Singapore's Personal Data Protection Act, you have specific rights regarding your personal data:

Right to Access

View data we hold about you

Right to Correct

Update your information

Right to Restrict

Limit data processing

Right to Delete

Request data deletion

Data Retention Periods

Data Type Retention Reason
Profile InformationActive + 1 yearService provision
Messages2 yearsLegal compliance
Transaction Records7 yearsTax & audit
Analytics Data13 monthsService improvement
SingPass VerificationActive + 3 yearsIdentity verification

Questions or complaints about how FindHM handles your data can be directed to our Data Protection Officer at dpo@findhm.com, or filed with the PDPC.

Certifications & Security Standards Verified

ISO 27001

Information security management standard

SOC 2 Type II

Audited security controls

MAS Guidelines

Compliant with MAS Singapore

Technical Security

  • ✓ AES-256 encryption at rest
  • ✓ TLS 1.3 encryption in transit
  • ✓ Regular penetration testing
  • ✓ 24/7 security monitoring

Operational Security

  • ✓ Background-checked staff
  • ✓ Role-based access controls
  • ✓ Incident response procedures
  • ✓ Audit logs & monitoring

Account Management & Deletion

Options for temporarily disabling or permanently deleting your account:

Hide Profile

Take a break, keep your data.

Deactivate

Reactivate anytime by logging in.

Delete Permanently

Cannot be undone. All data removed.

Data Protection Promise: When you delete your account, we permanently remove all personal data within 30 days, except where required by law.

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